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Monochrome Desert Dunes

Terms And Conditions​

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Terms & Conditions

Last Updated: [12/23/2025]​

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Welcome to Aradoma. By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
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1. Use of the Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to misuse the site, attempt unauthorized access, or engage in any activity that disrupts its functionality.

2. Products & Descriptions

  • We strive to display our products as accurately as possible. However, scent perception is subjective, and slight variations may occur due to the artisanal nature of our fragrances.

  • We reserve the right to modify or discontinue products at any time.

3. Orders & Payments

  • All prices are listed in USD unless otherwise stated.

  • We reserve the right to refuse or cancel any order due to suspected fraud, pricing error, or product unavailability.

4. Intellectual Property

  • All content on this site — including text, images, logos, product names, and formulas — is the property of Aradoma and may not be used without permission.

5. Limitation of Liability

  • Aradoma is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the amount paid for the product in question.

6. Governing Law

  • These Terms are governed by the laws of [Illinois/United States of America].

7. Changes to Terms

  • We may update these Terms at any time. Continued use of the site constitutes acceptance of the updated Terms.


Privacy Policy 

Last Updated: [12/23/2025]​
 

Aradoma respects your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Personal Information: Name, email address, shipping address, payment details.

  • Automatically Collected Data: IP address, browser type, device information, and browsing behavior.

  • Cookies: Used to improve your experience and analyze site performance.

2. How We Use Your Information

  • To process and fulfill orders.

  • To communicate with you about purchases, updates, and promotions.

  • To improve website functionality and customer experience.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Payment processors

  • Shipping carriers

  • Service providers who help operate our website

  • Authorities, if required by law

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission is 100% secure.

5. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at [aradomafragrance@gmail.com] for requests.

6. Third‑Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.​
 

Shipping Policy

Last Updated: [12/23/2025]​
 

1. Processing Time

  • Orders are typically processed within 2–4 business days.

  • During high‑volume periods, processing may take longer.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.

  • Shipping costs are non-refundable.

  • Delivery times vary by carrier and destination.

3. International Shipping

  • International customers are responsible for customs fees, duties, and taxes.

  • Delivery times may be affected by customs processing.

4. Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

5. Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us at [aradomafragrance@gmail.com] within 7 days. We will work with the carrier to resolve the issue.​
     

Return & Refund Policy 

Last Updated: [12/23/2025]
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1. Returns

Due to the personal nature of fragrance products, we cannot accept returns on opened items. Every perfume order comes with a perfume sample. We kindly ask that you try the sample first before opening the box containing the full bottle of perfume.

​In the event the perfume is not to your liking, as long as the box has not been tampered with or opened, we can provide a full refund.​ However, if the box with the full bottle of perfume is opened, we can only provide a 50% refund, as this is a small business with everything being hand-crafted.​ If you wish for a full refund, we ask that you pay for the price of shipping. Unopened products may be returned within 14 days of delivery.

2. Refunds

Refunds are issued to the original payment method once the returned item is received and inspected.

3. Damaged Products

In the event you received a damaged product due to shipping, please email us with information & a picture for proof, and we will work with the shipping provider to resolve the problem. We are more than happy to work on getting you a full refund or an exchange for a new one if the product was damaged outside of your control. This applies up to 14 days after receiving the product.

4. Non‑Returnable Items

  • Opened fragrances

  • Gift cards

  • Limited‑edition or custom‑blended items

  • Sample returns

    Contact Information

For questions about any of these policies, contact us at: Email: [aradomafragrance@gmail.com]

Address: [Glendale Heights, Illinois, 60139]

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